FAQs

To access the EMD UK membership platform and log in to your membership account, you will need to click the log in button at the top of the EMD UK webpage. You can access the membership platform on any device, mobile or desktop.

The log in button will take you to the membership platform and you will need to use your email address connected to your EMD UK membership and the password you set when signing up to your membership to log in. If you have forgotten your password, simply click the “Forgot Password?” link below the log in fields and you’ll receive an email to reset your password.

If you are still unable to access your account, reach out to the EMD UK membership team using our contact us form and a member of the team will be in touch to help resolve the issue.

If you are not currently a member, the ‘Join Now’ button will allow you to choose an EMD UK membership tier and set up an account in the platform.

Payment for EMD UK memberships will be made directly through the new membership platform, and members can set up automatic renewals for either Pro or Pro Enhanced memberships to make the process automated for future membership years.

If you are an EMD UK Pro or Pro Enhanced member, your membership will be active for a year after your date of purchase and will then need to be renewed at the end of that year period. For example, if you bought your EMD UK Pro membership on 21/10/2026, your EMD UK membership renewal date would be 21/10/2027.

You can easily renew your EMD UK membership in the  membership platform, either in advance of your renewal date or on your renewal date. If you would like to check when your renewal date is, log into the EMD UK membership platform and, underneath the “Your Profile” title on your dashboard, you will be able to see your valid from date and expiry date.

When your membership comes up for renewal, you will need to log into your account and click the black arrow in the bottom right of your membership card. Work your way through the form that appears, updating any details you may need to change and uploading any certificates or qualifications you need to validate your membership. Remember, EMD UK Pro membership is only applicable to those who hold a valid Level 2 qualification (or Level 3 Yoga or Pilates). You can find out more about what certificates qualify you for Pro Membership here. At the end of the form, you will need to enter your payment details and check out.

If you would like to sign up for auto renewals, making the renewal process much easier for the following year, you can do so by clicking “View Profile” on your dashboard and navigating to the “EMD UK Membership” section of your profile. Click the three black dots at the end of your membership and choose “Start Auto Renewal” from the dropdown list.

Renew your EMD UK membership here or, if you have any issues, please contact the team and we’ll help you through the process.

If you would like a walkthrough of the process, click here.

Yes, the EMD UK team is still happy to provide support or answers to any questions. Simply submit your question or request through the contact us form here.

Simply click the “Forgot Password” link below the log in fields. The platform will issue an email with instructions to reset your password.

The EMD UK membership platform is optimised to work across all devices, so you can manage your membership easily on any type of device.

When you enter the platform, you will be prompted to select a membership tier from the three options available with EMD UK: Community, Pro and Pro Enhanced. The platform will guide you through the steps to sign up for the membership tier, creating an account at the same time.

If you are applying for a Pro or Pro Enhanced membership, you will need to upload certificates to show your qualifications to be eligible for that tier of membership. The Membership FAQs will provide details on the accepted qualifications.

You can easily access your profile from the home dashboard in the membership platform and can update most of your details there.  If there are any details that you can’t change, please contact our membership team using our contact us form.

If you would like to change further details of your membership e.g. your membership type or set up automatic renewals, details of those can be found in our walkthrough guides.

To make things as easy as possible, the platform supports a wide range of popular file types, including PDFs, JPEGs, JPGs, and PNGs. Plus, you can upload files up to 20MB in size.

Uploading a picture for your membership card is currently optional.

Yes, we will send notification reminders to you when your renewal date is approaching.

Yes, you will receive a new membership number on the new membership platform and, if you are a Pro or Pro Enhanced member, you will also be able to download a new membership certificate to showcase your professional recognition and insurance certificate.

If you are an EMD UK Pro or Pro Enhanced member, you will receive your new Pro certificate and insurance certificate, if applicable, on the date that your renewal starts. You will not receive either certificate in advance.

This information is not applicable to EMD UK Pro Enhanced Associate or Pro Enhanced Student Members.

The EMD UK digital membership card is a new addition to our membership platform, thanks to our partnership with Sport:80. It is a digital representation of your membership including your membership number, your current membership status and your name.

You will be able to add this digital card to your Apple or Google Wallet to keep it accessible at all times and can use it to share your membership status with education and training providers and gyms who ask for it.

You can access your membership card by logging into the EMD UK membership platform on your mobile device, clicking “View My Profile” and clicking on the “EMD UK Membership” section on the left hand side of your profile page. From there, click the three dots at the end of your active membership and if you have a digital membership card, options will appear to add it to your digital wallet.

You will be able to access your membership card by logging into the EMD UK membership platform on your mobile device and navigating to your Memberships section. From there, click the three dots at the end of your active membership and if you have a digital membership card, options will appear to add it to your digital wallet.

Yes, you will be able to download your membership card and add to the ‘Wallet’ using the Apple Wallet or Google Wallet functions on your device.

Your information has been securely transferred onto the new platform, in line with our current GDPR protocol.

You can manage your communication preferences directly within the platform in your profile and opt out of receiving marketing communications. You will not be able to opt out of receiving service communications, such as renewal reminders or system updates.

Yes, all your membership benefits will still be accessible through our instructor resource library, website and membership platform. If you are a Pro or Pro Enhanced member, you will be able to buy your PPL credits through the new membership platform. You can watch a walkthrough video on how to do that here.

If you choose to join the EMD UK Pro or Pro Enhanced membership, you will receive access to discounted PPL credits. PPL credits allow you to purchase licences which give you permission, on behalf of the recording rightsholders PPL represents, to use commercially-released recordings in the UK.

EMD UK currently offers Pro and Pro Enhanced members a 7.5% discount on PPL credits. To purchase these credits, you will need to log into the EMD UK membership platform, click “View my Profile” and navigate to the “Buy PPL credits” option in your account on the left hand side menu. From there, follow the process to purchase your PPL credits.

You can also watch a walkthrough guide to this process and follow along.

If you are an EMD UK member – whether Community, Pro or Pro Enhanced – you have access to the EMD UK instructor resource hub.

To log into the resource hub, simply click here and use your login details to enter the hub. If you have forgotten your password, simply click the “Forgot your password” button to reset.

Once you have logged in to the EMD UK membership platform, you can find your membership number easily by clicking on the “View Profile” button underneath your name and email address. After that, simply look at the “Information” section underneath the “Your Profile” box, and at the bottom will be your EMD UK membership type and your membership number.

If you want to update any of your personal details, you can do so by clicking on the arrow in the bottom right of your membership card under “Your Profile” on the dashboard. Simply work your way through the form and update any details you need to change. Please note that you cannot manually update your name, date of birth, or your gender assigned at birth.

If you would like to update any of those details, navigate back to the main dashboard by clicking “Home” on the left hand side of your screen. Click the “View Profile” button and choose “Change of Details Request” from the left menu.

If you are an EMD UK Pro or Pro Enhanced member, you will receive a certificate of professional recognition as long as you meet the qualifying criteria. To find this certificate on the EMD UK membership platform, simply click the “View Profile” button underneath your name and email address and navigate to the “EMD UK Membership” section using the left hand menu. Click on the three dots at the end of your EMD UK membership details and select “Pro Certificate Download” to download your certificate of professional recognition.

If you are an EMD UK Pro Enhanced member, you will receive an insurance certificate to reflect your insurance coverage through EMD UK. To find this certificate on the EMD UK membership platform, simply click the “View Profile” button underneath your name and email address and navigate to the “EMD UK Membership” section using the left hand menu. Click on the three dots at the end of your EMD UK membership details. Depending on your membership type, you will see one of the following options:

• Pro-Enhanced Group Exercise Insurance Certification Download
• Pro-Enhanced PT & Specialist Insurance Certification Download
• Pro-Enhanced Associate Insurance Certification Download
• Pro-Enhanced Student Insurance Certification Download

Simply click on the option visible to you and your certificate will download.

If you would like to add additional qualifications to your profile or remove any qualifications that are expired, simply click the “View Profile” button underneath your name and email address. Use the left hand menu to navigate to the “Qualifications & Certificates” section of your profile and use the button at the top of that page to add any qualifications or certificates you would like to have on your account.

If you would like to delete any qualifications or certificates that are currently on your account, simply click the three black dots next to the qualification you’d like to remove and click delete in the drop down menu.

Once logged into the EMD UK membership platform, you will see a series of pink toned images at the bottom of your dashboard. One of the options in the carousel is the EMD UK Resource Hub. Simply click on the button on the image and you will be taken to the login screen for the Instructor Resource Hub. Log in using the details you received when you set up your account on the Resource Hub, or click the forgot password button to receive a reset email.

Once logged in to the resource hub, you’ll receive access to a range of video and written resources.

If you’re a Community Member, your access will be limited to our Core Reach Up resources, Par-Q forms, health and safety guidance and safeguarding support.

If you are a Pro or Pro Enhanced member, you can access over 60 hours of video and written resources including: class content inspiration videos – ranging from dance fitness to yoga and more – on demand copies of all our webinars, instructor wellness support; business, finance and marketing guidance; and our Reach Up Pro resources.

As well as all that, you’ll receive access to our brand new courses: Safeguarding Adults in Group Exercise, created in partnership with the Ann Craft Trust and UK Coaching; The Fitness Finance Blueprint, which gives you everything you need to be ready for Making Tax Digital; and Building Opportunities Beyond Classes & PT with Rachel Holmes.

If you are having trouble accessing your EMD UK account through the EMD UK membership platform, simply contact our membership team through the Contact Us form and we’ll get back to you as soon as possible to sort out your access.

Applicants must hold EMD UK Pro Membership. If you are not currently a Pro Member, EMD UK Pro Membership will be provided at no cost as part of the sign-up process. Applicants must agree to the membership as part of their application.

If you are not based or teaching in England, but do teach in Northern Ireland, Scotland or Wales, you can still access CPD funding through our Home Countries funding. Find out more here.

Applicants must upload evidence of a relevant fitness qualification at the point of application (for example, Level 2 or Level 3 Fitness qualifications, a 200-hour Yoga qualification, or equivalent); provide a short statement outlining either how CPD training will support and develop your skills, benefit your local community or support a disadvantaged or high-need area; and agree to follow-up conversations post-training to be eligible.

• How the CPD training will support and develop your skills, and/or
• How the training will benefit your local community or participant groups, and/or
• Information about your delivery area or location, including whether you work in a disadvantaged or high-need area

We can recognise three types of CPD courses at EMD UK: Informal, Autonomous and Formal. If you’re not sure which type of course your CPD course is, please see the descriptions for each below.

Informal CPD
Includes learning that is more passive with no interaction with the tutor. E.g. watching video tutorials or lectures, listening to podcasts, reading case studies, industry updates and journals, and viewing videos.

Autonomous CPD
Includes autonomous, self-guided learning relating to your professional role. E.g. reflective practice, research, reading online and offline articles and reviews, research reviews of publications/industry publications, conference plus participation in networks, communities of practice and special interest groups.

Formal CPD
Includes training events, qualifications, and courses (in-person or online); workshops, conferences, and further education; communities of practice, research, and writing; and evidenced online learning. Also includes lecturing, shadowing, networking on professional projects, committee representation, and roles such as assessor, tutor, quality assurer, or mentor.

While EMD UK provides the framework, the responsibility lies with you as the instructor.  You must be able to have evidence that any activity you teach is backed by your specific qualifications, skills and experience. If you cannot prove you were trained in a specific area, it is outside of your scope. 

No, a level 2 or higher qualification is the “licence to practice” and the mandatory foundation to receive professional recognition.  CPD is designed to expand your scope or act as a “bolt on”, but does not replace the underpinning knowledge provided by a full qualification.

Generally no, Standard Level 2 is mapped to “apparently healthy adults”. Chair-based in a care home with those who may be considered frailer or with restricted mobility require a specific older adults or chair based CPD. 

If you don’t already hold a full level 2 awarding organisation qualification (ETM or Group Training) then yes.  While your experience is vital, the Scopes require underpinning knowledge in Anatomy, Physiology and Fitness elements. The Bridge (developed by Active IQ/YMCA) is specifically designed for instructors like yourself to formalise your standing without repeating the practical elements you already master. 

• Reformer Pilates (Technical specialism) requires a Level 3 Diploma in Mat Pilates as a prerequisite.  This is because the Reformer Pilates is an extension of the Pilates Method and requires a deep understanding of the original mat repertoire. 
• Fitness Reformer:  Requires a minimum level 2 Group qualification and at least one year of teaching experience plus 3 months of participant experience).  If you are teaching a class branded as “Reformer Pilates” but do not hold a level 3 mat qualification you are teaching out of scope. 

The Supplier Partner package includes: Supplier Partner status digital badges, inclusion in the EMD UK marketplace (in front of over 16,000 members), membership discounts for your workforce, marketing opportunities and more.

The Supplier Partnership package costs just £495 per year. Charities and CICs can also access this for a 50% discount.

Continuing Professional Development of Group Exercise Fitness Professionals (GEFP’s) is of critical importance for the ongoing success and reputation of the fitness industry. CPD is integral in enabling instructors to keep knowledge, skills, and professional standards current and relevant to positively impact their personal and professional development.

Becoming a CPD Partner with EMD UK, and recognising your training as CPD training, provides you with quality assurance. It raises the profile of your training course and boosts credibility of your brand, as well as enhancing your marketability, attracting more learners. You will also gain access to support and resources and have access to the EMD UK CPD recognition badge and certificate to use for branding and marketing of your CPD.

• Informal CPD: Includes learning that is more passive with no interaction with the tutor. For example, watching video tutorials or lectures, listening to podcasts, reading case studies, industry updates and journals, and viewing videos.
• Autonomous CPD: Includes autonomous, self-guided learning relating to your professional role. For example, reflective practice, research, reading online and offline articles and reviews, research reviews of publications/industry publications. conference plus participation in networks, communities of practice and special interest groups.
• Formal CPD: Includes participating in training events, qualifications, courses (in-person and e-learning), professional courses and knowledge or skill-based workshops, conferences, further education, communities of practice, research, writing articles or papers, and online learning where participation can be evidenced via learning outcomes. Lecturing, shadowing, and networking in a profession-related project, being a representative on a committee, a national assessor, tutor, or internal quality assurer and mentoring.

In order to be eligible for recognition for your CPD, your workforce will need to possess at least one of these qualifications and be considered competent in the area of teaching they will be undertaking:

• Level 2 Exercise to Music/Group Training
• Level 2 Bridge Qualification
• Level 3 Mat Pilates
• Level 3/200hr Yoga
• Level 2 Kids Fitness
• Level 3 Older Adults

To enable your course to be recognised as an EMD UK recognised training course, your workforce will need to be qualified in education and training. This includes the following qualifications:

• Level 3 Award, Level 4 Certificate or Level 5 Diploma in Education and Training
• Bachelor of Education (BEd)
• Certificate in Education (Cert Ed)
• Level 3 or Level 4 Award in Preparing to Teach in the Lifelong Learning Sector (PTLLS)
• Level 4 Certificate in Teaching in the Lifelong Learning Sector (CTLLS)
• Level 5 Diploma in Teaching in the Lifelong Learning Sector (DTLLS)
• City & Guilds Further and Adult Education Teaching Certificate
• Postgraduate Certificate in Education (PGCE)
• SVQ Learning and Development (the units should relate to provision of learning and development)

If your course does not contain assessment, you will not need your workforce to be qualified as assessors. However, if it does contain an assessment aspect, your workforce will need to have one of these qualifications.

• Level 3 Certificate in Assessing Vocational Achievement
• Level 3 Award in Assessing Competence in the Work Environment
• Level 3 Award in Understanding the Principles and Practices of Assessment
• Level 3 Award in Assessing Vocationally Related Achievement
• Assessor unit A1 Assess Candidates Using a Range of Methods
• D32/33 Assess Candidate Performance Using Differing Sources of Evidence

Yes, to ensure your course meets the membership compliance checks for your learners, it will need to align to an EMD UK scope of practice. Follow the link for EMD UK scopes of practices.

• A regulated qualification is structured, examined, and sits on the government’s regulated qualification framework. It’s awarded through an approved centre and comes with formal certification.
• A training course that is not regulated can still be recognised as CPD, but it does not sit within that government framework. Both pathways contribute to your CPD record – the key is making sure you document and submit them.